Effective Date: 01 June 2026
Welcome to VIBRIX (“we”, “our”, or “us”). These Terms of Service govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to comply with these Terms.
If you do not agree with these Terms, please refrain from using our website.
Eligibility
By using this website, you confirm that:
✓ You are at least 18 years old, or are using the website under the supervision of a parent or legal guardian.
✓ You have the legal capacity to enter into a binding agreement.
✓ All information provided by you is accurate, complete, and up to date.
Account Terms
If you create an account with us, you are responsible for:
• Maintaining the confidentiality of your login credentials.
• Restricting unauthorized access to your account.
• Keeping your account information current and accurate.
• All activities carried out under your account.
VIBRIX reserves the right to suspend or terminate accounts suspected of fraudulent, unlawful, or abusive activity.
Pricing & Payment
All prices displayed on the website are in Indian Rupees (INR) unless stated otherwise.
Please note:
• Prices may change without prior notice.
• Applicable taxes, shipping fees, and charges will be displayed at checkout.
• Payments must be completed before order processing unless Cash on Delivery (COD) is available.
• We reserve the right to cancel orders where payments cannot be successfully verified or authorized.
Product Information
We strive to ensure that all product descriptions, images, colors, sizes, and specifications are presented as accurately as possible.
However:
• Actual product colors may vary depending on screen settings.
• Minor variations in print placement, stitching, or finishing may occur.
• Product information may occasionally contain errors or inaccuracies.
VIBRIX reserves the right to update or correct information without prior notice.
Order Acceptance
Placing an order does not automatically constitute acceptance.
We reserve the right to:
• Accept or reject any order.
• Cancel orders due to pricing discrepancies.
• Cancel orders suspected of fraud.
• Cancel orders when products become unavailable.
• Limit quantities purchased by a customer.
If an order is cancelled after payment is received, a refund will be initiated in accordance with our Return & Refund Policy.
Shipping & Delivery
Orders are generally dispatched within 2 business days after payment confirmation.
Delivery timelines may vary due to:
• Courier delays
• Weather conditions
• Public holidays
• Remote delivery locations
• Circumstances beyond our reasonable control
Ownership and risk of products transfer upon successful delivery to the shipping address provided.
Customers are responsible for ensuring their shipping information is accurate before placing an order.
Returns, Exchanges & Refunds
Returns, exchanges, and refunds are governed by our Return & Refund Policy.
Generally:
✓ Products must be unused and returned in their original condition.
✓ Return requests must be submitted within 3 days of delivery.
✓ Customized, personalized, intimate, or clearance products may not be eligible for returns unless damaged or defective.
Approved refunds are typically processed within 7 business days following successful quality inspection.
Intellectual Property
All content available on this website, including but not limited to:
• Logos
• Product Designs
• Images
• Graphics
• Text
• Videos
• Icons
• Website Layouts
remains the exclusive property of VIBRIX or its licensors and is protected under applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, or commercially exploited without prior written permission.
Prohibited Uses
Users agree not to:
• Violate applicable laws or regulations.
• Use the website for fraudulent activities.
• Attempt unauthorized access to our systems.
• Interfere with website functionality or security.
• Upload malicious software or harmful code.
• Scrape or collect website data without permission.
• Infringe upon intellectual property rights.
• Misrepresent identity or impersonate others.
Violations may result in suspension or permanent termination of access.
Limitation of Liability
To the fullest extent permitted under applicable law:
• VIBRIX shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website or products.
• Our maximum liability shall not exceed the total amount paid by the customer for the relevant order.
Nothing within these Terms limits liability where prohibited by law.
Disclaimer
Products and services are provided on an “as is” and “as available” basis.
While we strive to maintain uninterrupted service, we do not guarantee that the website will always remain error-free, secure, or continuously available.
Privacy
Use of this website is also governed by our Privacy Policy, which explains how personal information is collected, stored, used, and protected.
Changes to These Terms
VIBRIX reserves the right to modify these Terms at any time.
Updated versions will be published on this page along with the revised Effective Date.
Continued use of the website following updates constitutes acceptance of the revised Terms.
Governing Law & Jurisdiction
These Terms are governed by the laws of India.
Any dispute arising from the use of this website, products, or services shall be subject to the exclusive jurisdiction of the competent courts located in New Delhi, Delhi, unless otherwise required under applicable law.
Contact Information
For questions regarding these Terms of Service, please contact us:
VIBRIX
📧 customer.support@vibrix.in
📱 +91 88006 40304
📍 WE-40, Uttam Nagar, New Delhi – 110059
By accessing or using this website, you acknowledge that you have read, understood, and agreed to these Terms of Service.