Welcome to Vibrix ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use our website.
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1. Eligibility
By using this website, you confirm that:
- You are at least 18 years of age or using the website under the supervision of a parent or legal guardian.
- You have the legal capacity to enter into a binding contract.
- The information you provide is accurate, complete, and up to date.
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2. Account Terms
If you create an account with us, you are responsible for:
- Maintaining the confidentiality of your login credentials.
- Restricting access to your account.
- Ensuring all account information remains accurate.
- All activities conducted through your account.
We reserve the right to suspend or terminate accounts that violate these Terms or are suspected of fraudulent or unlawful activity.
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3. Pricing and Payment
- All prices displayed are in Indian Rupees (INR) unless otherwise stated.
- Prices are subject to change without prior notice.
- Applicable taxes, shipping charges, and other fees will be displayed during checkout.
- Payment must be completed before an order is processed unless Cash on Delivery (COD) is offered.
- We reserve the right to cancel any order if payment cannot be successfully authorized or verified.
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4. Product Descriptions
We strive to ensure that all product descriptions, images, colors, sizes, and specifications are accurate.
However:
- Actual colors may vary depending on your device or screen settings.
- Minor variations in print placement, stitching, or finish may occur.
- We do not guarantee that product descriptions are completely free from errors.
If any information is found to be inaccurate, we reserve the right to correct it without prior notice.
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5. Order Acceptance
Placing an order does not constitute acceptance of that order.
We reserve the right to:
- Accept or reject any order.
- Cancel orders due to pricing errors.
- Cancel orders suspected of fraud.
- Cancel orders where products become unavailable.
- Limit quantities purchased by an individual customer.
If your order is cancelled after payment has been received, a refund will be processed using the original payment method in accordance with our Refund Policy.
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6. Shipping and Delivery
We aim to dispatch orders within 2** Business days** after payment confirmation unless otherwise stated.
Delivery timelines are estimates only and may vary due to:
- Courier delays
- Weather conditions
- Public holidays
- Remote delivery locations
- Circumstances beyond our reasonable control
Risk in the products passes to you upon successful delivery to the shipping address provided.
Please ensure that your delivery address and contact details are accurate before placing your order.
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7. Returns, Exchanges and Refunds
Returns, exchanges, and refunds are governed by our Return & Refund Policy.
Generally:
- Products must be unused and returned in their original condition.
- Requests must be made within 3 Days of delivery.
- Certain items (such as customized, personalized, intimate, or final-sale products) may not be eligible for return unless defective or damaged.
Approved refunds will be processed to the original payment method within 7 working days after the returned item passes quality inspection.
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8. Intellectual Property
All content available on this website, including but not limited to:
- Logos
- Product designs
- Images
- Graphics
- Text
- Icons
- Videos
- Website design
is the property of Vibrix or its licensors and is protected under applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, or used commercially without prior written permission.
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9. Prohibited Uses
You agree not to:
- Violate any applicable law or regulation.
- Use the website for fraudulent purposes.
- Attempt unauthorized access to our systems.
- Interfere with website functionality or security.
- Upload malicious software or viruses.
- Use automated tools to scrape or collect website data without permission.
- Infringe upon the intellectual property rights of others.
- Impersonate another individual or entity.
Violation of these Terms may result in suspension or termination of access.
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10. Limitation of Liability
To the fullest extent permitted by applicable law:
- Vibrix shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website or products.
- Our total liability in connection with any claim shall not exceed the amount paid by you for the relevant order giving rise to the claim.
Nothing in these Terms limits liability where such limitation is prohibited by applicable law.
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11. Disclaimer
Our website and products are provided on an "as is" and "as available" basis.
While we make reasonable efforts to ensure uninterrupted service, we do not guarantee that the website will always be error-free, secure, or available without interruption.
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12. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.
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13. Changes to These Terms
We reserve the right to modify these Terms at any time.
Updated versions will be published on this page with a revised Effective Date. Continued use of the website after changes become effective constitutes acceptance of the revised Terms.
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14. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India.
Any dispute arising out of or relating to these Terms, the website, or any transaction with **Vibrix **shall be subject to the exclusive jurisdiction of the competent courts located in New Delhi, Delhi, unless otherwise required by applicable law.
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15. Contact Information
For any questions regarding these Terms of Service, please contact us:
Business Name: Vibrix
Email: customer.support@vibrix.in
WhatsApp: +91-8800640304
Business Address: WE-40, Uttam Nagar, New Delhi-110059
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By accessing or using this website, you acknowledge that you have read, understood, and agree to these Terms of Service.