Shipping Policy

Effective Date: 01 June 2026

At VIBRIX, we’re committed to delivering your order safely, efficiently, and on time. This Shipping Policy explains how we process, dispatch, and deliver orders across India.

Order Processing

All orders are processed within 2 business days after successful payment confirmation.

Please note:

✓ Orders placed on weekends or public holidays will be processed on the next business day.

✓ During sales, festive periods, or high-demand seasons, processing times may be slightly extended.

✓ In the event of a delay, our team will notify you via email or WhatsApp.

Shipping Methods

We partner with trusted courier services to ensure reliable delivery throughout India.

Available shipping options may include:

• Standard Shipping
• Express Shipping (where available)
• Cash on Delivery (COD), if applicable

Shipping methods available for your location will be displayed during checkout.

Estimated Delivery Timelines

Delivery estimates begin once your order has been dispatched.

Region	Estimated Delivery Time
Metro Cities	5 Business Days
Other Cities & Towns	5–7 Business Days
Remote Locations	7–10 Business Days

Delivery timelines are estimates and may vary depending on courier operations and serviceability.

Shipping Charges

Shipping costs are calculated during checkout.

Free Shipping is available on orders above ₹1,999.

Any applicable shipping fee will be displayed before payment is completed.

Order Tracking

Once your order has been shipped, you’ll receive:

✓ Order Dispatch Confirmation
✓ Tracking Number
✓ Real-Time Tracking Link

If tracking details are not received within 24 hours of dispatch, please contact our support team.

Delivery Delays

While we strive to meet estimated delivery timelines, delays may occasionally occur due to circumstances beyond our control, including:

• Adverse weather conditions
• Public holidays
• Natural disasters
• Government restrictions
• Courier operational disruptions
• Incorrect or incomplete shipping details

Should a delay occur, we’ll make every effort to keep you informed.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

Incorrect addresses, phone numbers, or PIN codes may result in:

• Delivery delays
• Returned shipments
• Additional re-shipping charges

If you need to update your shipping information after placing an order, please contact us as soon as possible.

Failed Delivery Attempts

If delivery cannot be completed after multiple attempts:

• The shipment may be returned to us.

• Our team will contact you to arrange re-delivery.

• Additional shipping charges may apply for re-shipment where applicable.

Damaged or Missing Packages