We’d Love to Hear From You
Whether you have a question about an order, need assistance with sizing, want to discuss returns, or simply wish to learn more about VIBRIX, our team is here to help.
We aim to respond to all customer inquiries as quickly as possible and ensure every shopping experience is smooth, transparent, and enjoyable.
Customer Support
Email Support
📧 customer.support@vibrix.in
For order-related queries, shipping assistance, product information, and general support.
Returns & Exchanges
📧 returns@vibrix.in
For return requests, exchanges, damaged items, and refund-related assistance.
WhatsApp Support
📱 +91 88006 40304
Monday – Saturday
10:00 AM – 7:00 PM IST
Business Address
VIBRIX
WE-40, Uttam Nagar
New Delhi – 110059
India
Response Time
We strive to respond to all inquiries within:
✓ 24 Hours (Business Days)
✓ 48 Hours during sales periods and holidays
Order Support
For faster assistance, please include the following information when contacting us:
• Order Number
• Registered Email Address
• Contact Number
• Brief Description of Your Query
Frequently Asked Queries
Our support team can assist with:
✓ Order Tracking
✓ Shipping Information
✓ Returns & Refunds
✓ Exchanges
✓ Product Availability
✓ Size Recommendations
✓ Payment Issues
✓ Damaged or Incorrect Products
Business Hours
Monday – Saturday
10:00 AM – 8:00 PM IST
Sunday: Closed
Send Us a Message
You may also use the contact form available below to get in touch with us.
Suggested Form Fields
• Full Name
• Email Address
• Phone Number
• Order Number (Optional)
• Subject
• Message
Thank you for choosing VIBRIX.
We appreciate your trust and look forward to assisting you.
Wear Your Vibe. Wear VIBRIX.